APEX Cloud Knowledge Base

Welcome to APEX Support. Our goal is to help keep your automation system running smoothly, reliably, and with as little downtime as possible. Whether you need help with installation, system configuration, scheduling, troubleshooting, remote access, or day-to-day operation, the Arrakis support team is here to help. APEX also includes tools that allow us to assist with remote diagnostics and proactively identify potential issues, helping you stay on air and get the most out of your system. 

On the left you will find quick navigation to all the essential support documentation.

Contact APEX Support

Need assistance with your APEX system? Our support team is available to help with installation, configuration, operation, troubleshooting, and general APEX questions.

Email: apexcloudsupport@arrakis-systems.com
Phone: 970-461-0730

Text: 970-541-9408
Support Hours: Monday–Friday, 8:00 AM–4:30 PM Mountain Time (excluding U.S. holidays)

When contacting support, please include your station name, a brief description of the issue, and any relevant error messages or details. This will help our support team assist you as quickly as possible.